Refund and Returns Policy

Thank you for shopping at bringmedat.me (the “Site”). This Refund and Returns Policy (“Policy”) explains the terms under which we accept returns and process refunds. By making a purchase on the Site, you agree to these terms.

1. General Policy

At bringmedat.me, we want to ensure you are satisfied with your purchase. Returns are only accepted in the following cases: if the product is defective or if the product received is not what was originally ordered.

2. Eligibility for Returns

  • Defective Products: If you receive a product that is defective or damaged, you are eligible to request a return and refund.
  • Incorrect Products: If you receive a product different from what you ordered, you are eligible to request a return and refund.
  • Non-Returnable Items: We do not accept returns for products that are not defective or incorrect.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at support@bringmedat.me within 2 days of receiving your order. Provide your order number, a description of the issue, and attach any relevant photos of the defective or incorrect product.
  2. Return Authorization: We will review your request and, if approved, provide you with instructions for returning the product.
  3. Packaging: Repack the product securely in its original packaging, including all accessories, manuals, and other items that came with it.
  4. Shipping: Ship the product to the address provided in the return instructions. We will cover the shipping costs for returns due to defects or incorrect items.

4. Refund Process

  • Inspection: After receiving the returned product, we will inspect it to confirm the defect or incorrect item.
  • Refund Approval: If the return is approved, we will process your refund to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear on your account.
  • Refund Exceptions: We do not provide refunds for products that are returned for reasons other than defects or errors.

5. Cancellation of Orders

  • After Shipping: Once an order has been shipped, it cannot be canceled. You will need to wait until you receive the product and then follow our return process if there is an issue with the product.

6. Contact Information

For any questions or concerns regarding our Refund and Returns Policy, please contact us at:

7. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about our return and refund practices.

Thank you for choosing bringmedat.me. We are committed to providing a positive shopping experience and addressing any issues with your order.